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Support Service

Emergency contact list

EMERGENCY SERVICE

CONTACT NUMBER

Emergency Fire Police Ambulance

000 (zero, zero, zero)

State Emergency Services (SES)

132500 (For emergency help in flood, storm, and tsunami,
https://www.ses.vic.gov.au

Non-Emergency Police

131 444, 9247 6666

Poisons Information Centre: [24 hours]

131 126

Care Ring: 24-hour counselling service

136 169

Lifeline: 24-hour service

131 114

Public transport & timetables

Dentists: Dental Hospital Service [Emergency Only]

9341 1040

Search and rescue-Australian Maritime Safety Authority

Within Australia - 1800 627 484
Outside Australia - +61 2 6279 5000

Health Direct Australia

1800 022 222

Medical Health:

Here are the list of nearby medical center from EIC:
Broadmeadows Medical Centre
M&W Medical Centre
  • Contact no: +61 3 9309 2088

  • Address: 25 Olsen Pl, Broadmeadows VIC 3047, Australia

Pascoe Vale Rd Family Clinic
  • Contact: +61 3 9309 9833

  • Address: 12/1100 Pascoe Vale Rd, Broadmeadows VIC 3047, Australia

  • Website: www.pascoevalerdclinic.com.au

  • After Hours Care is provided through National Home
    Doctor Service- Phone number: 13 74 25.

Personal or Social Issues
  • Lifeline: 13 11 14 (24-hour counselling service)

  • Men’s line Australia: 1300 78 99 78

  • Grief line (Telephone Counselling Service): 1300 845 745 (12 noon - 3 am, 7 days a week, all year)

  • Direct Line (Drug and alcohol service): 1800 888 236

  • Crisis Help: 1800 627 727

  • Domestic Violence Resource Centre Victoria: 1800 737 732

  • Crisis Accommodation Information (Homelessness Help Services): 1800 627 727

  • The Gambling Help Line: 1800 858 858

External Support Services

1

Consumer Affairs Victoria provides direct services to the public including advice, information andreferral in consumer and residential tenancy matters.

Consumer Affairs Helpline: 1300 55 81 81

https://www.consumer.vic.gov.au 

Consumer Affairs Victoria

GPO Box 123

Melbourne VIC 3001

2

Alcohol and Drugs 
Eastern Drug and Alcohol Service (EDAS) is a service providing free and confidential drug and alcohol
counselling, education and support to adults and young people in the Eastern Region.

https://www.each.com.au/service/drug-and-alcohol-counselling

Ph: 1300 00 3224

3

Legal Aid Victoria

Victoria Legal Aid (VLA) is an organisation that provides information, legal advice and education with a focus on the prevention and early resolution of legal problems.
424 Hargreaves Street, Bendigo Victoria 3550

Call on 1300 792 387, Monday to Friday from 8 am to 6 pm, for free information over the phone about the law and how they can help you.

4

Work Rights
Fair Work Ombudsman
Are you concerned about your pay or work conditions? Have you been bullied or harassed at work? Are you unsure of where to go to get help? Found out where you stand

Website: https://www.fairwork.gov.au

5

Reach Out

Website designed for young people. Information and resources to assist with self- help or help for others.

http://au.reachout.com

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